At The Biryani Bliss, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, visit our website, or communicate with us.

1. Information We Collect:

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address, special dietary preferences, etc.

• Order Details: Items ordered, delivery time, payment method, and order history.

• Payment Information: UPI, card details (processed securely through third-party payment gateways).

• Website/App Usage Data: IP address, browser/device type, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information:

We use your information to:

• Process and deliver your food orders

• Communicate regarding your order or feedback

• Provide efficient customer service and support

• Customize your experience and recommend items

• Improve our menu, service, and digital experience

• Send you updates, discounts, and offers (you can opt-out anytime)

3. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is securely stored and only accessible by authorized personnel.

4. Data Sharing:

We do not sell or rent your personal data. However, we may share your information with:

• Delivery partners (riders, logistics platforms) only to fulfill your order

• Legal authorities if required by law

• Third-party service providers (e.g., payment gateways, SMS/email service providers) under strict data protection agreements

5. Cookies and Tracking:

We use cookies and similar technologies to enhance your website/app experience, analyze traffic, and personalize offers. You can manage cookie preferences through your browser or app settings.

6. Your Rights:

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Opt-out of marketing communications

7. Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated date.

8. Contact Us:

If you have any questions or concerns about our privacy practices, feel free to reach out to us at:

📧 Email: support@thebiryani.bliss
📞 Phone: +91  Civil Lines, Prayagraj – 211001